Join Robert Walters and experts from the Manchester Metropolitan University and Smartshop to learn the long-term impact of coronavirus on consumer behaviour.
COVID-19 is changing how the public makes transactions, browses products and services and engages with organisations, giving rise to new era of contactless consumerism.
With expert insights from the utilities and higher education sectors, we explore new customer behaviours that are here to stay, and how businesses can pivot their products and offerings adequately post coronavirus.
Topics of discussion:
- The key consumer trends we are seeing now
- The importance of technology to adapt to changing consumer behaviour
- The long-term impacts on consumer behaviour post COVID-19
- Business priorities to adapt to the changing landscape
- Q&A – ask the experts
