Business Developer - Aveiro

As part of its continued growth strategy, the company is strengthening its commercial team and is looking for a customer-focused professional to support the successful conversion of business opportunities into long-term partnerships, while ensuring an outstanding customer experience throughout the project lifecycle.

About the Role

Key Responsibilities

• Act as the primary point of contact for customers throughout the evaluation, quotation, and project award stages.
• Coordinate customer visits to manufacturing facilities and support presentations of the company's capabilities, technologies, and production processes.
• Collaborate with Engineering, Industrialization, Operations, Supply Chain, Quality, and Customer Care teams to develop tailored customer solutions.
• Gather and understand customer technical, operational, and commercial requirements, ensuring alignment between customer expectations and internal capabilities.
• Support the preparation and presentation of commercial proposals while coordinating inputs from relevant internal stakeholders.
• Manage customer communications throughout the decision-making process and facilitate the successful closure of awarded projects.
• Coordinate the handover of new business to operational teams, ensuring a smooth project launch and implementation process.
• Build and maintain long-term relationships with key customers, acting as a trusted partner throughout the customer journey.
• Monitor project progress and customer satisfaction, proactively addressing potential issues and identifying opportunities for continuous improvement.
• Maintain accurate project and customer information within internal systems and reporting tools.
• Represent the company during customer meetings, industry events, and relevant commercial initiatives.
• Contribute to process improvement initiatives aimed at enhancing customer experience and operational efficiency.

Ideal Profile

• Bachelor's or Master's degree in Engineering, Business Administration, Economics, Marketing, or a related field.
• 3-5 years of professional experience in customer management, account management, project coordination, commercial support, or similar client-facing roles within an industrial environment.
• Experience within industrial manufacturing, electronics, engineering, or related sectors is highly valued.
• Strong understanding of manufacturing processes and customer-facing project environments.
• Ability to manage multiple stakeholders across technical, operational, and commercial functions.
• Excellent communication, presentation, and relationship-building skills.
• Strong organizational and project coordination capabilities.
• Customer-centric mindset with a proactive and solution-oriented approach.
• Experience working with international customers is highly desirable.
• Proficiency in Microsoft Office and CRM tools.
• Fluency in English is mandatory; additional languages are considered an advantage.

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