Senior ICT Project Manager

Our client is an international bank specialising in private banking and corporate investment. They’re looking for an experienced ICT Project Manager to join their team in Lisbon. In this role, you’ll manage and coordinate projects effectively to ensure they align with the strategic goals of ICT. You’ll also ensure compliance with security and operational requirements while keeping all stakeholders aligned with business priorities.

Key Responsibilities
Planning and Coordination
• Create detailed project plans, ensuring collaboration across teams (systems, networks, databases, security, etc.).
• Assign tasks, track progress, and ensure deadlines are met.
• Identify and mitigate risks while advising management on project-related matters.
Resource and Capacity Management
• Monitor and optimise infrastructure resources (systems, networks, databases) to maximise performance and efficiency.
• Plan hardware/software upgrades and migrations with minimal disruption.
• Align infrastructure and security solutions with long-term organisational goals.
Operational Continuity and Incident Response
• Coordinate disaster recovery and continuity strategies, ensuring regular updates and testing.
• Supervise quick responses to critical infrastructure or security incidents.
Security and Compliance
• Ensure projects follow security best practices and comply with regulations.
• Collaborate with security teams to implement controls, monitor logs, and detect vulnerabilities.
Documentation and Improvement
• Maintain clear documentation of processes and configurations.
• Promote workflow optimisation and continuous improvement.
User Support and Service Levels
• Oversee the user support team to ensure effective solutions and proactive service.
• Define and monitor SLAs to enhance user satisfaction.
Risk and Compliance Management
• Address risks such as unauthorised access, vulnerabilities, and system failures.
• Work with the ICT Risk and Security Department to plan audits and allocate resources effectively.

What You Bring
• Education & Experience: Master’s degree in Computer Engineering, Systems Engineering, or a related field, with at least 8 years of project management experience. PMP certification is preferred.
• Expertise: Strong knowledge of project management in ICT infrastructure.
• Language Skills: Native Portuguese speaker, fluent in English (spoken and written), and knowledge of Spanish is a plus.
• Leadership & Approach: Strong leadership, team management, and organisational skills. Dynamic, proactive, results-oriented, and open to continuous learning.
• Communication & Analysis: Excellent communication, negotiation, and reporting skills, with the ability to present information effectively.

Why Apply Now?
Our client is a well-established international bank. You’ll have the opportunity to work in an international banking environment, receive continuous training, and grow your career in a challenging professional environment.

Are you ready to take the next step in your career? Send your CV to ari.kilab@robertwalters.com