Collections Clerk

Our client is an international company in the mobility and car rental sector, operating across multiple markets and focused on delivering innovative, flexible, and customer‑centric solutions. The company is committed to sustainable growth, strengthening its reputation, and continuously improving internal processes through solid financial operations, operational rigor, and a strong focus on quality.

This opportunity is to join the finance team, where the selected professional will be responsible for managing customer collections and accounts receivable activities, ensuring timely recovery of overdue amounts, and maintaining accurate records. The role will interact with internal stakeholders, country teams, and external partners to ensure efficiency, quality, and compliance with internal policies and regulatory requirements.

Main Responsibilities

• Stratify collection activities to maximize cash receipts and reduce overdue balances

• Contact customers regarding overdue accounts and determine reasons for non-payment

• Issue payment commitment letters and credit hold notifications

• Coordinate customer credit changes in alignment with company policies

• Process small claims court complaints and other legal collection actions, when necessary

• Maintain accurate and up-to-date records of customer payment status

• Support internal stakeholders and country teams in collections reporting and reconciliations

• Collaborate with AR, finance, and other transversal departments to ensure effective collection processes

Desired Profile

• Minimum High School diploma (Bachelor’s degree in Accounting, Finance, or related field is a plus)

• Experience in accounts receivable or collections is preferred

• Strong knowledge of Google Workspace and Microsoft Office tools, particularly Excel

• Experience with ERP systems (Oracle Financial Applications is a plus)

• Excellent written and verbal communication skills

• Language skills: English and German at independent user level (B2+)